Monitoring

Modified on Tue, 26 Sep 2023 at 08:37 AM

Monitoring

The smartmanager web interface provides a rich set of features that you may use to monitor the operation of the smartengine deployment. The smartmanager dashboard provides a quick overview that summarizes the state of the deployment. Other smartmanager applications allow you to view the detailed operational reports as well as alarm conditions. The following are some of the key aspects of the smartengine deployment that you may be interested in monitoring -

  • Power Consumption
  • Space Utilization
  • Quality of Indoor Environments
  • Health of the installation

These are discussed in the next sections. The smartmanager dashboard provides a quick overview from where you can navigate to other applications that provide more detailed insights.

Power Consumption

One of the key benefits of a smartengine deployment is the power savings that can be achieved with the lighting solution. Therefore, it is helpful to monitor the power usage and adjust policy parameters such as occupancy timeout, daylight harvesting settings, on and off light levels for different locations to optimize the power consumption.

The dashboard shows the power consumed by the lighting fixtures in the entire cluster for the past hour. The instantaneous power consumption across all locations can be viewed on the dashboard when hovering over the power quadrant. You can view more details of the power consumption by clicking on the quadrant.

View Power Consumption Reports
  • Navigate to the View Reports application and select the power tab.
  • To view power data for any location, select the desired location from the location tree on the left side navigation pane.
  • To view power data for a specific fixture in a location, select a location and click the icon next to the location name to view the list of fixtures in the location in the navigation bar. Select the fixture from the list to see the power consumption data for the fixture.
  • You can view the power data for last hour, day, week, month or year (available only on smartdirector)
  • You can also overlay the motion data or light level data to understand the correlation between occupancy and power usage, or the impact of daylight harvesting on power saving.

On a smartengine cluster with a smartdirector, you have the additional capability to download input power consumption reports. This data is based on the power measurements at the input to the smartengines and therefore includes the power consumed by the smartengines themselves. You may generate a spreadsheet with power consumption or energy usage report for the entire cluster (and each smartengine) aggregated by day or month.

Generate smartengine Power Reports
  • Navigate to the Manage System application
  • Click on the Diagnostics menu item on the left pane and select the button on the Engines section listed under Cluster Overview. Choose the option to download the power reports.

Space Utilization

The smartengine solution consists of a dense sensor network which provides detailed insight into occupancy and utilization of space in your building. The dashboard provides a quick overview consisting of the aggregate motion data for all locations over for past hour as well as the number of locations that are occupied at that time. You may analyze motion data at more granular level by clicking on the occupancy data quadrant.

View Occupancy Reports
  • Navigate to the View Reports application and select the occupancy tab.
  • To view motion data for any location, select the desired location from the location tree on the left side navigation.
  • To view motion data for a specific fixture in a location, select a location and click theicon next to the location name to view the list of fixtures in the location in the navigation bar. Select the fixture from the list to see the motion data for the fixture.
  • You can view the motion data for last hour, day, week, month or year (available only on smartdirector)

Advanced space utilization analytics are available via a software license based on the number of deployed sensors. You may then use the Space Utilization application for detailed insights into the occupancy and utilization of the space at your site.

Indoor Environment Quality

In addition to the power and motion data, smartsensors measure the temperature and ambient light levels. This data is useful to monitor how comfortable your spaces may be for the occupants of the space. The temperature data gives you insights into how well the heating and cooling systems are working. You may also set up temperature alarms for a location or per fixture so that you are notified when they exceed a configured threshold. This is discussed in the Alarms section.

The temperature quadrant in the dashboard shows the average temperature readings for the top level locations in your location tree. Clicking on the quadrant allows you to view the temperature data at a more granular level.

In addition to temperature, the wtec 5-Button wall controller with integrated environment sensor records additional indoor environmental quality data. This includes -

  • Air Quality
  • Pressure
  • Humidity
  • Carbon Dioxide (CO2) levels
  • Volatile Organic Compound (VOC) levels

If these additional sensor data is available in your installation, this is presented with the temperature data (alternating every ten seconds) in the dashboard. Clicking on the data in the dashboard allows you to explore the data at a more granular level.

View Indoor Environment Quality Reports
  • Navigate to the View Reports application and select the indoor environment quality tab.
  • To view the data for any location, select the desired location from the location tree on the left side navigation.
  • To view the data for a specific fixture in a location, select a location and click the icon next to the location name to view the list of fixtures in the location in the navigation bar. Select the fixture from the list to see the temperature data for the fixture.
  • You can view the data for last hour, day, week, month or year (available only on smartdirector)
  • You can also overlay the multiple data attributes to understand the correlation between the attributes.

Cluster Health

The smartengine cluster is comprised of a number of smartengines (and optionally smartdirector) that communicate with each other over IP network. The smartengines power smartengine end points (also referred to as fixtures). Therefore, it is necessary that

  1. The smartengine cluster is operating normally and the smartengines can communicate with each other and the master node in the cluster. In case of any network outages or issues that prevent a smartengine from communicating with the master node, the smartengine continue to work with the last good information they had, but this can create inconsistent lighting behaviors. Further the smartengine cannot be managed as a part of the cluster through the smartmanager under such circumstances.
  2. The smartengine end points must be able to communicate with the smartengine they are connected to and are functioning normally.

The smartmanager dashboard Cluster quadrant shows the total number of engines and fixtures that are configured to be part of the cluster and the counts for engines and fixtures that are offline. You may click on this quadrant to navigate to Manage Devices application that can be used to investigate any issues with the fixtures or engines. See the Troubleshooting section for more details on how to investigate and resolve such issues.

Alarms

The smartengine system generates alarms that require administrator attention. The alarms may include critical events that affect the cluster health (such as network connectivity issues or smartengine end point issues) as well as issues that degrade operation of configured features like daylight harvesting or emergency lighting.

In addition to these system generated alarms, you may configure alarms for the following conditions -

  • The temperature reading for a location or fixture exceeds a desired temperature threshold. This can be configured from the actions available in the View Alarms application.
  • A location detects motion (when it is not expected). This is configured by enabling occupancy alarm setting in the policy setting. Therefore, under specific conditions (scheduled or unscheduled event), the policy becomes activated and results in alarm being generated if motion is detected.

Alarms can be viewed in the View Alarms or Manage System application as long the alarm condition is active. Historical occurrences of alarms can be reviewed by reviewing the log files.

The smartengine system can also send you Alerts (email notifications) when the alarm condition becomes active or is cleared.

Configuring Alert Notifications
  • Navigate to the Commission System application and select the Network Services tab under System Settings section.
  • Enable the service and configure the emails settings in the Alerts section
  • Save the settings

Alarms List

The following is the complete list of alarms that smartengine system may report -

AlarmMessageDescription
Cluster UpCluster CLUSTER is upCluster master is ready
Engine DownEngine ENGINE is downCluster master is unable to connect to the engine. Possibly a networking issue, or an issue with the engine
Fixture DownFixture FIXTURE is downThe fixture was discovered earlier, but is no longer present
Uncalibrated FixtureLocation LOCATION contains uncalibrated fixture FIXTURE and Daylight Harvesting has been enabled. Daylight Harvesting will not function properly until calibration is run for this location.Location needs to be re-calibrated
OccupancyMotion has been detected in location LOCATIONMotion was detected in a location configured with policy with occupancy alarm enabled
Ambient TemperatureAmbient temperature for fixture FIXTURE is ACTUAL-TEMPERATURE degree Fahrenheit. It exceeds the threshold of ALARM-THRESHOLD-TEMPERATUREdegree Fahrenheit set for the fixture.Fixture temperature exceeds the alarm temperature limit configured for the fixture.
Ambient Temperature for LocationAmbient temperature for fixture FIXTURE is ACTUAL-TEMPERATURE degree Fahrenheit. It exceeds the threshold of ALARM-TEMPERATURE-THRESHOLD degree Fahrenheit set for location LOCATION.Fixture temperature exceeds temperature threshold limit configured for the location
Power Monitor InitializationEngine ENGINE, Power monitor initialization failed. Input power values are inaccurate.The hardware power monitoring circuit is defective. Only input power recording is affected.
Sensor Pod RemovedOn Fixture: FIXTURE Sensor Pod is down (SENSOR-POD-ERROR)Sensor Pod attached to the gateway is reporting errors
Fixture Power BudgetFixture FIXTURE is inoperable. Power unavailable.Required: Port PORT-NUM FIXTURE-POWER-REQUIRED Available: AVAILABLE-POWERThe fixture was not enabled because it required more power than what the smartengine could provide based on power consumed by the fixtures discovered.
Fixture Open CircuitFixture FIXTURE, inoperable. There is bad wiring or an open circuit.Check the fixture wiring or fixture itself for shorts.
Invalid Number of Fixture PortsLUMINAIRE FIXTURE on ENGINE-PORT, is inoperable. This is a EXPECTED-PORT-COUNT channel fixture and has DISCOVERED-PORT-COUNT associated channels.Fixture requires additional ports to be connected
Fixture Duplicate Serial NumberFixture FIXTURE, is inoperable. Serial number %s is a duplicate of an existing serial number.Multiple smartsensors have same serial number. Remove on of the sensors from the system.
Fixture Too Many DiscoveriesFixture FIXTURE, is inoperable. This fixture has been discovered COUNT times indicating a physical problem with the fixture, adapter, or wiringFixture has been disabled due to repeated discoveries. Once the issue has been identified and corrected, you can reset the fixture through smartmanager
Fixture Invalid DataFixture FIXTURE, is inoperable. Adapter type ADAPTER-ID and fixture type FIXTURE-TYPE are incompatible.Invalid PID has likely been programmed to the smartsensor
Fixture PID Programming FailureFixture FIXTURE on Engine ENGINE failed PID programming.Fixture Type could not be modified. See log file for more details
Stats Disk LowStatsDatabase: Datasets with restricted disk space: ERROR-DETAILSThe system is running low on hard disk space for sensor data storage.
Fan FailureEngine ENGINE, Fans have failed (FAILED_COUNT total, Id of first bad fan: FAN-ID )Engine Fans are not working.
Power Supply FailureEngine ENGINE, Power Supply ID Failed FAILURE-DETAILSOne of the engine power supplies stopped working
System Health Not OkEngine ENGINE System Health is not Ok.The system health gateway is not discovered or all fixtures are not discovered on the engine. Bug-Eye Emergency lights will be turned on.
Disk StatusEngine Disk CLUSTER RAID Controller status is RAID-STATUS [Disk1: DISK1-STATUS, Disk2: DISK2-STATUS]The hard disk raid status is not optimal on the smartdirector.
Web Access LockedCLUSTER access from IP-ADDRESS is blocked. Too many failed authentication attemptsToo many web access authentication failures. Access from the ip address is blocked for configured duration
NTP ErrorsNTP Error on ENGINE : ERROR-DETAILSThe engine time is not synchronized with the master.

Emergency Lighting

If your smartengine system is configured for the designated smartengine emergency lighting solution, then it is critical to monitor the system periodically to ensure that it is ready for any power outage.

You may check for the alarms using View Alarms application to identify any changes that may impact your emergency lighting solution. If there are no issues, you may run the emergency lighting test to confirm the operation of emergency lighting. The alarm details and test procedure are discussed in the installation section.

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