How to: Connect to smartdirector’s Integrated Dell Remote Access Controller (iDRAC) for downloading system logs

Modified on Fri, 27 Mar, 2020 at 5:57 PM

INTRODUCTION:

This document covers instructions for connecting your laptop/PC directly to the smartdirector’s Integrated Dell Remote Controller (iDRAC) in order to download system logs.

PRE-REQUSITES:

a. Identify the model of the smartdirector in place:

The instructions for connectivity as well as access to iDRAC is different between the models, hence this is required.

If you have smartdirector A, the back panel will look something like this…

Figure 1. Back-Panel of smartdirector A.

If you have smartdirector B, the back panel will look something like this…

Figure 2. Back-Panel of smartdirector B.

If you have smartdirector C, the back panel will look something like this…

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Figure 3. Back-Panel of smartdirector C.

b. Network Configuration for laptop/PC:

The network configuration parameters for your own laptop/PC will need to map to the model of the smartdirector installed.

For smartdirector A, configure your laptop/PC ethernet interface as follows..

IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1

For smartdirector B or C, configure your laptop/PC ethernet interface as follows..

IP Address: 192.168.0.10
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1

Next, turn OFF Wi-Fi on your laptop/PC and connect it directly to the iDRAC port of the smartDirector via an ethernet cable. The iDRAC port is clearly marked on the smartdirector (see Figure 1., Figure 2. and Figure 3. for assistance)

For smartdirector A, the iDRAC port has an IP address of 192.168.1.254. You will need to ping that IP address successfully from the command prompt (or terminal in the case of Mac OS users) before you can proceed to the section that documents the steps to access the web portal.

For smartdirector B or C, the iDRAC port has an IP address of 192.168.0.120. You will need to ping that IP address successfully from the command prompt (or terminal in the case of Mac OS users) before you can proceed to the sections that documents the steps for access the web portal..

Based on a successful ping, you are now ready to launch the web portal of iDRAC on the smartdirector.

STEPS:

Steps to follow

This is what you will see

Step 1.

Open up a web browser and traverse to the following URI.

For smartdirector A:

http://192.168.1.254

For smartdirector B or C:

http://192.168.0.120

The web portal for iDRAC will become visible

Step 2.

The login credentials will also be dependent on the smartdirector model.

For smartdirector A:

Username: admin
Password: redwood

For smartdirector B or C:

Username: root
Password: calvin

The Domain: drop down menu should be “This iDRAC”.

Upon a successful login, the System Summary page will be displayed.

Step 3.

From the left-hand side pane, click on Logs. This is the first item if the Server menu is expanded.

The System Event Log will be displayed

Step 4.

Click on Lifecycle Log up on the top bar as directed by the arrow.

The Logs page will appear

Step 5.

Under the Log Filter section, click on Export.

Step 6.

The Log Filter section will now show an array of options.

Select the Local radio button (1) and click on the Export button (2)

Step 7.

You will be prompted to save the file. You can leave the default name “log.xml.gz” or change it. Make sure to keep the .gz extension as well as the GZip archive format

The file will be downloaded and saved in the location specified

Step 8.

Confirm that the file has been downloaded to your laptop/PC. You can now Logout of the iDRAC portal and disconnect from the smartdirector.

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